Remote Support

Remote Technical Support

If you require remote support from a Prime Logic rep, please click on one of the two options below.

Please Note: Remote support is provided as a convenience to our customers. Remote support sessions are billable to the customer. Not all situations can be resolved remotely.

Quick Connect

Install Support Service

Remote Support

Remote Technical Support

Quick Connect

Creates a quick session without the need for an install. As soon as you close the program the remote connection is removed.

Install Support Service

Use this option to install a standing connection which may be used for ongoing system monitoring and troubleshooting.